TERMS OF SERVICE

Terms of Service – Dr AI (AI Products & Services)

Effective Date: [Insert Date]

Owner & Operator: Dr Tharaka de Vass (ABN 42 630 296 718) trading as Dr AI (“Dr AI”, “we”, “us”, or “our”).

Domains Covered: dr-ai.online, grantfit.dr-ai.online (collectively, our “Sites”), and any other websites or services operated by Dr AI.

By accessing or using our Sites or any Dr AI services, you (“you” or “your” – the individual or entity using our Services) agree to be bound by these Terms of Service (“Terms”). These Terms constitute a legal contract between you and Dr AI. If you do not agree with any part of these Terms, you must not use the Sites or Services. We recommend printing or saving a copy of these Terms for future reference.

Note: If you are using our Services on behalf of a company or other organization, you represent that you have authority to accept these Terms on its behalf, and “you” will refer to that organization as well. We are committed to responsible and ethical use of AI, and we align our practices with applicable laws (including the Australian Consumer Law and data protection regulations) and recognized AI ethics principles.

1. Who We Are

Dr AI is an independent provider of AI-powered products, services, and consulting solutions. Our mission is to leverage artificial intelligence to assist users in various tasks — such as discovering opportunities (e.g. grants or funding), generating content or analyses, streamlining business processes, and providing advisory support. We are not affiliated with any government agency or external funding body unless explicitly stated; for example, if our platform lists opportunities or information about third-party programs (like government grants), it is based on public information and we have no involvement in administering those programs. References to “Services” in these Terms mean all products, software, platforms, mobile applications, tools, reports, and consulting or advisory services that Dr AI provides. References to “Sites” mean our websites (including any subdomains and content).

Contact Information: If you have any questions or need to get in touch, please see the Contact section at the end of these Terms.

2. What These Terms Cover

These Terms govern your use of our Sites and all Services provided by Dr AI. They explain our obligations to you, your responsibilities as a user, and the rules that apply to specific features (like payments, refunds, and intellectual property). These Terms incorporate other policies that are relevant to the use of our Services, including our Privacy Policy (see Section 11) and any additional terms that may apply to particular offerings (if we provide such terms when you sign up for or use a specific service).

Key Points Covered

  • Services & Scope: A description of our offerings and how they may change
  • User Responsibilities: What we expect from you (e.g., lawful use, accuracy of information, no misuse of the AI)
  • Accounts & Fees: How account registration, subscriptions, payments, and taxes are handled
  • Refunds & Guarantees: When you might be entitled to a refund or have the benefit of a service guarantee
  • Intellectual Property: Ownership of content and data (ours and yours) and how each party can use it

Additional Coverage

  • Privacy & Data: How we handle your personal information and data (referencing our Privacy Policy)
  • Third-Party Services: Disclosure of third-party tools we rely on and how they affect our service
  • Availability & Support: Our service availability targets and support commitments
  • Disclaimers & Liability: Important disclaimers of warranties, limitation of liability, and indemnity in case of issues
  • Termination & Changes: How either of us can terminate the relationship and how changes to terms are managed
  • Governing Law: The laws that govern these Terms (we are based in Victoria, Australia)

By using our Services, you acknowledge that you have read and understood these Terms. If you are just reviewing, please note that these Terms may be updated from time to time (see Section 18).

3. Our Services

Dr AI offers a range of AI-driven products and consulting services. We design our Services to be flexible and useful for various purposes, and we may introduce new features or products as technology and user needs evolve. Our current Services include (but are not limited to):

3.1 AI-Powered Tools, Reports, and Content Generation

We provide interactive tools and software that analyze user-provided information and generate customized outputs. For example, you might input details about your business or project and receive an AI-generated report with insights or recommendations (such as a list of grant opportunities, a business process analysis, or a draft piece of content).

3.2 Monitoring and Update Services

Some of our offerings include ongoing monitoring or updates for a period after an initial service. If you receive a report or analysis from us (especially a paid one), we might continue to inform you of new information that becomes available related to that report.

3.3 Consulting and Premium Services

Beyond automated tools, we offer human-assisted services, which may be standalone or add-ons to our AI products. These premium services generally involve additional fees or subscription plans, which we will communicate clearly.

Service Features

  • Automated Analyses & Recommendations
  • Scores or Ratings for guidance
  • Generated Content Drafts
  • Follow-up alerts and updates
  • Expert Consultations
  • Document Review
  • Content Enhancement
  • Workshops and Training
  • Priority Support

4. Use of AI Technology – Benefits and Limitations

Our Services leverage advanced Artificial Intelligence (AI) and machine learning algorithms to provide smart results. While AI can be extremely powerful and helpful, it’s important to understand its limitations and the proper way to use AI-generated outputs. By using our Services, you acknowledge and agree to the following regarding our AI technology:

Key Limitations

  • No Guaranteed Accuracy or Outcome: AI-generated content and recommendations are not guaranteed to be correct, complete, or suitable for every purpose.
  • Human Oversight Required: The content our AI provides is meant to assist and accelerate your work, not replace your own judgment.
  • Not Professional Advice: AI outputs should not be considered professional advice (legal, financial, etc.) directly applicable to you.
  • Transparency and Ethical Use: We strive to develop and use AI in an ethical manner, following relevant AI ethics guidelines.

Additional Considerations

  • Inputs Are Used to Generate Outputs: The quality and relevance of the output often depend on the quality and clarity of your input.
  • AI is Continuously Learning: We may update our AI models or retrain systems over time, which can change outputs for the same input.
  • Ethical Framework: We align our practices with Australia’s AI Ethics Principles and other recognized frameworks.
  • Bias Awareness: AI can inadvertently reflect biases present in training data or user-provided input.

In summary, treat AI as a helpful assistant – powerful but imperfect. We provide it to save you time and provide insights, but you are ultimately in control of the decisions and outputs that result from using our Services.

5. No Professional Advice; No Fiduciary Relationship

All information and content provided by Dr AI (whether via AI tools or human consultants) is general in nature. We do not offer professional advice tailored to your specific circumstances in the sense of legal, financial, or other licensed advisory services. You remain solely responsible for any decisions or actions you take based on the information obtained from our Services.

What We Don’t Provide

  • Not Financial or Investment Advice: Nothing we provide should be interpreted as a recommendation to make or avoid any financial decision without your own assessment.
  • Not Legal Advice: We are not lawyers and do not provide legal advice. The information from our Services is no substitute for professional legal counsel.
  • Not Tax or Accounting Advice: Unless explicitly stated, we do not provide tax planning or accounting services.

Important Clarifications

  • No Other Professional Certifications: We are not certified as medical, engineering, architecture, or any other licensed profession.
  • Independent Judgment: Use your own judgment and consider getting advice from qualified professionals as needed.
  • No Fiduciary Relationship: Using our Service does not create a professional-client relationship. We do not owe you fiduciary duties.
  • Consumer Rights: This clause does not diminish any consumer rights you may have under law.

6. Your Responsibilities and Acceptable Use

When you use our Sites and Services, we ask that you follow some basic rules to ensure a safe, lawful, and productive environment. By using our Services, you agree to:

User Obligations

  • Provide Accurate Information: You will provide true, accurate, and complete information when interacting with our Services.
  • Update Your Information: If information you have provided to us changes or becomes outdated, you should promptly update that information.
  • Use the Services Lawfully: You will use our Sites and Services only for legitimate and lawful purposes.
  • Respect Our Intellectual Property and System Integrity: You must not abuse our systems or violate our intellectual property rights.

Prohibited Activities

  • No Reverse Engineering or Copying: You agree not to copy, deconstruct, or create derivative services from our proprietary software, models, or databases.
  • No Unauthorized Access: Do not try to gain unauthorized access to any part of our systems, accounts, or data.
  • Limit Automated Requests: You will not use bots, spiders, or other automated methods to interact with the Service in a way that overwhelms our infrastructure.
  • Provide Lawful and Non-Infringing Input: If you upload or input any data, you must have the right to use that data and for us to process it.

If you violate these rules (or we suspect misconduct), we may suspend or terminate your access to the Services (as detailed in Section 17). Serious violations (like unlawful activity) may also result in legal action against you. We appreciate your cooperation in keeping our community safe and trustworthy.

Complete Terms Available

This document contains the complete Terms of Service for Dr AI. We recommend reading the full document carefully to understand all your rights and responsibilities. The complete terms include additional sections covering Accounts and Access Management, Fees and Payments, Refund Policy, Intellectual Property Rights, Privacy and Data Protection, Third-Party Services, Service Availability and Support, Disclaimers of Warranties, Limitation of Liability, Indemnification, Suspension and Termination, Changes to These Terms, Governing Law and Dispute Resolution, and Contact Information.